Here you will find the exact procedure you need to follow to make a successful warranty claim for your product purchased from Connected Audio Visual Pty Ltd (IROAD Australia)
If you do experience a problem, your first point of contact should always be the store in which you purchased your IROAD product. The store will contact IROAD Australia and fill out a return authorisation on your behalf. Please allow up to 21 days for your product to be assessed and returned to the store. If you purchased your product from IROAD Australia direct, use the contact us to get in touch. You must provide a detailed description of the problem with your dash camera.
You are responsible for delivering the product to the store you purchased your IROAD product from or for the payment of any shipping charges to the store.
IROAD will at its option repair or replace the product with a new or reconditioned product without charge.
This warranty covers IROAD dash cam and accessory purchases from an authorised IROAD Dealer in Australia only.
This warranty is in effect for 12 months from the original date of purchase.
This warranty is offered to the original purchaser only and is not transferable to subsequent purchasers.
The Warranty covers all defects in workmanship or materials, required to correct the problem.
This warranty does not cover the following;